Derk-Jan Hartman
| Tags | Complexity, Gadgets, Strategy, Tools, User Experience |
|---|---|
| Primary Session | Advancing the Contributor Experience |
| Secondary Sessions | Evolving the MediaWiki Architecture |
Growing and complexity
Our strategy is pointing us towards a bold and inclusive world in terms of projects and people. Almost by definition this will lead to increased complexity, not simply of our technology, but also of how to deliver to and to enable people to make use of our technology.
In the last few years we have spent energy in creating more api's and a more service oriented architecture. An area where we however have not made such major changes is how we design for and work with the front end of the software, which is where the majority of people are actually using all the other stuff we make.
Here we continue to think in larger products and problems to solve, and quite often tend to fail and even clash with our own 'customers'. By taking on a more diverse strategy, we risk being even more vulnerable to this. I have two suggestions:
Smaller engineering. Allowing more time for smaller projects, smaller bugs, smaller tests of ideas and refinement of existing software. Let's embrace the success of Community Wishlists and be closer to our communities by writing more Gadgets or tools (toolforge) when we can, instead of going for 'the big fix'. Have three 1 week tests instead of one 6 month beta. etc. Fix small bugs that annoy many and that make our website feel amateurish, and improve the experience for everyone. Working more often on the needs of smaller projects, giving them a bigger voice and sprucing up our own solutions by gaining a more diverse experience. Be closer to our communities by working nearer to them.
The second point that we should work on, is to stop thinking of our platform as a website. It is a work environment for an increasingly diverse crowd. We have a limited amount of space on the screen and a huge amount of tasks that various people want to do. Gadgets and even more so userscripts are hugely helpful, but have long since become unmanageable.
It is time to think beyond the simple APIs and widget kits. We need to take a step towards becoming an application environment. We need users to be able to install and use complete apps made from recognizable and reusable building blocks. I want to see and use Gadgets as my browser uses extensions. I want those extensions to put apps in recognizable and consistent spots, to allow for fullscreen or splitscreen views, to have a familiar UI, but without having to cram everything into the limited shared space that we have. Apps as gateways for diversifying the specific solutions we build.
