Katie Horn

Tags	Third Parties, Volunteer Developers
Primary Session	Growing the MediaWiki Technical Community
Secondary Sessions

WMF should focus on the technical issues it is uniquely positioned to handle, and let the volunteers have the fun stuff.

When we think about what technical work the WMF is engaging in, I don't believe enough time is spent considering volunteer motivation, and the great potential we are systematically choosing to ignore, or end up devaluing entirely due to the inherent unpredictability of volunteer work. I do believe that there is a long enough history of deeply understaffed WMF engineering teams getting set up to tackle fancy front-facing projects, only to have those teams simultaneously struggle to deliver, and deter everyone else from getting too near decision-making in their territory. It is time to change our approach.

I would like to talk about what it would take, to refocus the majority of WMF's technical work away from taking full ownership of all the 'important' new ideas, and toward making it as easy as possible for momentarily highly motivated outside parties to make meaningful contributions to new features. I imagine many new tools would be required to scale release engineering, security, and the technical community in general. We would have to take a greater role in mentoring interested parties. There are also known big hairy unsolved problems in the way we currently think of maintainership. Major changes would have to be made in our current approach to product timelines and product/project management.

Of course, there will always be things that do require a high level of predictability in the outcomes. Donor money can and should be spent on ensuring predictability around the things we absolutely cannot function without. However, there is a whole world of ideas that absolutely do not have to be accomplished on a strict 'shipping' timeline, and it seems that the WMF will always hold the keys to that door. I would like to figure out how the WMF could start embracing that unpredictability at every level, and move much more deliberately from 'bottleneck' to 'enabler'.